Returns & Exchanges

At Owl, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure your wardrobe fits your lifestyle perfectly through a seamless and transparent return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be sent to your email for you to print and attach to your original packaging.

• 3.
  Drop Off Package

  Securely seal your items and drop off the package at any authorized courier location within 7 days of receiving your label.

• 4.
  Receive Refund

  After our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-10 business days.